Track your background verification status, upload necessary documents, and get answers to your questions. We are here to make your onboarding journey smooth.
Enter the Application ID or Reference Code provided by your employer to check the real-time status of your background verification.
Select a category below to find quick answers or get in touch with our support team.
Having trouble uploading your ID, Address proof, or Education documents? Find help here.
Learn what the different status stages mean (Initiated, In-Progress, Completed, etc.).
Read about how we protect your personal information and our compliance with data laws.
Understanding the steps involved helps you provide the right information at the right time, speeding up your onboarding.
Your employer initiates the check. You will receive an email/SMS with your Application ID.
Log in to the portal to fill in your details (Education, Employment, Address) and submit authorization.
Our team verifies your documents with universities and previous employers. This may take 3-10 days.
Once all checks are complete, a final report is generated and shared directly with your employer.
Find answers to common questions about document formats, timelines, and privacy.
Our candidate support team is available Mon-Fri, 9 AM to 6 PM.